Contact us

We are always happy to hear from you, so please get in touch.

To request our assistance or services, please visit our Help Centre.

Share anonymous feedback

Raise a complaint about our fundraising

Raise a complaint about our programmes

How our complaints process works

Feedback and complaints

As an organisation, we welcome feedback and complaints. 

We operate with a high degree of professionalism and if there are cases where this is not met, we want to hear about them. We are dedicated to understanding the perspectives of the people and organisations we support and want to make changes based on the feedback we receive.

We will work to resolve complaints effectively and fairly, respond consistently and to act upon information received.

Other ways to get in touch

Office: +44 (0) 1494 568 899
Media enquiries:  
Postal address
Douglas Court
1-2 Seymour Business Park
United Kingdom
OX39 4HA

How to find us
We are about five minutes by cab from Princes Risborough train station.

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