MapAction looking for volunteers to unlock information management barriers in humanitarian sector

MapAction is looking to fill six new volunteer positions with candidates who have the right skills to support work in the following fields: geospatial, development of geospatial training content, data science, data visualisation, software development and data engineering. Help MapAction and the humanitarian sector mitigate climate change and health emergencies through innovative use of software, geospatial technology and training, visualisations and data solutions.

Every day we hear news of how climate change is having devastating consequences for communities worldwide. As the effects become more clear and prominent – floods, droughts, hurricanes and natural disasters  – it is easy to feel helpless before the mitigation task at hand. 

At MapAction we are working to strengthen early warning systems, anticipatory humanitarian action, so that communities exposed to climate change and health emergencies can be more prepared and resilient. 

Frontline communities affected by a health or climate emergency depend on humanitarian agencies getting decisions right. These decisions, in turn, depend on good use of data. 

At MapAction, we are always looking for innovators who can bring their skills and experience to create data solutions that can support saving lives in humanitarian disasters. That is why we are inviting a software developer who can unlock information management barriers with innovative data solutions, a data engineer who can unlock devops challenges and review data and code hygiene issues, as well as a data scientist who can design innovative data-delivery breakthroughs for humanitarian agencies and partners. The geospatial volunteers will help us to continue to place the benefits of mapping and geospatial analysis at the service of humanitarians. 

Data scientist and data visualiser

The data scientist performs statistical analysis of geospatial data and helps us create data visualisations and dashboards. They review literature, collaborate with partners and help design and provide internal and external training. The data visualiser, on the other hand, will maintain the highest standards for visual communication, produce and test reports and dashboards, as well as charts and infographics. Each of these roles will work closely with the others. 

IN IMAGES: MapAction conducts simulated volcanic eruption response exercise on Isle of Cumbrae

Each role, however, is designed to streamline the work MapAction does: delivering a more efficient and data-driven humanitarian operations field, to support decision-makers in getting it right, so that lives are not needlessly lost or negatively affected. For a data engineer this might mean running a prototype environment to review how MapAction integrates software projects alongside mapping/data projects. It might mean cleaning script redevelopment – code hygiene – or deploying source controlled python scripts into a project workspace. For a data scientist, it might mean working with a software engineer or a specific disaster model or a tool to support early warning or relief decisions. Data and software engineers will also review coding standards and guidelines. 

Geospatial specialists

For a geospatial volunteer, it might be one map that opens up a huge aid solution or unlocks critical early funding for a CSO or humanitarian resilience network. In 2023 alone, our geospatial volunteers have responded to major crises alongside the UN in Turkiye, Libya, Kosovo and Peru. As a geospatial training content developer, you might engage in any number of activities: from providing support to CSOs in Southeast Asia or Southern Africa, to working with regional partners like the Caribbean Disaster Emergency Management Agency (CDEMA) or developing simulation for specific disasters, such as hurricanes. 

Many of these roles will entail opportunities to travel and work with some of the world’s leading humanitarian organisations: from the UN, WHO or WFP, to regional disaster response coordinators in four continents. 

READ ALSO: MapAction disaster mapping volunteers supporting UN on response to floods in Libya

Working closely with MapAction’s inhouse tech and geospatial departments – which include software engineers and data scientists –  as well as the UN’s Centre for Humanitarian Data in the Hague and other global partners, whoever fills these roles will get the opportunity to develop software, maps, training programmes, visualisations and data solutions that will broadly impact the humanitarian sector, as well as regional and national disaster relief agencies. These will pave the way for long-term impact and resilience. Working closely with national disaster agencies through the Start Network and INFORM, our innovation and tech team review national disaster models and preparedness worldwide, with a frontrow seat to enact sustainable change.

It is an opportunity for people with the right tech skills to see how the wider humanitarian system operates from the inside and where data and geospatial solutions play a role:  a front row seat to understand global trends and pressures driving world events and their consequences on people

Volunteers also provide vital support to UN agencies and other partners in emergency operations centres worldwide, both in-person and remotely. MapAction has been involved in more than 140 emergency responses worldwide in the last 20 years. 


Like what you’ve read and want to get involved? Please click here to see the full list of roles and to apply.

This work is made possible with funds from USAID’s Bureau of Humanitarian Assistance (BHA)

Improving disaster response through training in Uzbekistan, Kazakhstan and Kyrgyzstan

CESSDR training in Kazakhstan
Kazakhstan training, CESDRR members

One of MapAction’s aims is to help disaster management agencies around the world to use vital geospatial and data analysis tools in their work. By doing so we can deepen how effective and impactful the sector can be, both when emergencies strike or in advance by enabling regional communities and organisations to reduce their risks. 

With this in mind, we work with our partners at the Centre for Emergency Situations and Disaster Risk Reduction (CESDRR), a body established to decrease the risk of emergencies across Central Asia. In line with our usual training programme, we worked together to develop and deliver three training sessions in April and May of this year.

The initial training was in Tashkent – the first time MapAction has trained personnel in Uzbekistan. Three of our members – Alistair Wilkie, Katharina Lorenz and Richard Phillips – provided a week-long course of tailored basic training aimed to introduce and raise awareness of humanitarian and emergency mapping, Geographic Information Systems (GIS) and Information Management, allowing attendees to become familiar with some basic techniques.  

In mid-May MapAction members Chris Ewing, Mark Gillick and Colin Spiller delivered training in Nur-Sultan, Kazakhstan. As we have trained many CESDRR members in basic techniques over the past few years, this was a more advanced course exploring operational readiness and testing participants under time and pressure constraints in simulated scenarios. 

CESDRR training in Kyrgyzstan
Training CESDRR members in Kyrgyzstan

Finally, at the end of May, Members Alistair Wilkie, Dominic Greenslade and Mark Gillick, delivered another advanced course for the regional and national offices of the emergency agencies in Bishkek, Kyrgyzstan, where we have delivered several courses previously.  

The courses were all well received and helped to cement and enhance MapAction’s long-standing partnership with CESDRR, and to strengthen valuable GIS skills that are crucial in disaster response and humanitarian aid distribution. Again with CESDRR, we are planning to deliver training in Tajikistan next year. 

One of the Nur-Sultan course participants commented, “I would like to note the work of the best specialists in the field of QGIS mapping, wonderful MapAction (members) – Mark, Colin and Chris, who trained the participants of the training for 5 days, and distinguished themselves by their literacy, cognition, accessibility, professionalism, feedback, responsiveness and decency.”

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We are grateful to USAID’s Bureau for Humanitarian Assistance for supporting this work. 



This piece about CESDRR training forms part of a series of blogs which highlight our disaster preparedness training programme.